Personal Listening Profile

Overcoming Communication Barriers

Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but also to a positive performance environment.  Successful organizations also know that good communication is not just about speaking well.  It’s about the quality of the connection between the senders and the receivers of the message.  The strongest influence on the quality and outcome of all communications is the ability to listen effectively. 

Learn To Listen And Respond With Purpose

Listening is more than hearing. It is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose.  It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.

Discover The Impact Of Different Listening Approaches

The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others.  It also helps people to see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication.

Enhance Individual And Team  Performance

Organizations use the Personal Listening Profile to:

Enhance communication

Strengthen customer relationships

Improve management effectiveness

Reduce conflict

Develop leaders

Boost productivity