Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Chicago' for 'CDT/-5.0/DST' instead in /home/bhrtrain/public_html/libraries/joomla/utilities/date.php on line 56

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Chicago' for 'CDT/-5.0/DST' instead in /home/bhrtrain/public_html/libraries/joomla/utilities/date.php on line 198

Feedback should improve performance that is below expectations, and encourage performance that meets or exceeds expectations. Learning Objectives Understand the role of the coach and creating behavioral change. Understand the basics of motivation and employee engagement.  Learn to describe behavior/performance by using objective criteria and good questioning and listening skills. Provide specific feedback to improve performance and encourage good work.   Learn three types of feedback: Corrective Feedback Positive and Encouraging Feedback On-the-spot Feedback using the “Situation-Behavior-Impact” model