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Training Services
Whatever Your Company Issues May Be, We Provide Training Solutions That Are Practical, Relevant, and Time Efficient
Is your organization suffering from personality conflicts, unsatisfactory customer service, or time management issues? Or perhaps you are ready to move to a higher level and capitalize on individual employee strengths Either way, we offer you a solid solution. Not only that, but we will teach you training methods so that you can achieve an ongoing legacy of successful behavior.
DiSC Profiles
DiSC Behavioral Style Profiles
Identify different behavioral styles in your organization to bring out the best in your workforce.
We employ the DiSC system in a number of ways to give your employees better self-understanding, and better understanding of co-workers.
Train the Trainer Workshop
Designated trainers, department managers, and supervisors will be transformed from adequate to excellent in less than a month
How are the leaders in your organization performing? Do they interact well with those whom they are overseeing? Are they good at training and developing their team members?
Hospitality & Service Training
Customer Service Training
Low customer satisfaction is the number one reputation killer in the service industry
If you read the latest reports, then you know bad customer service ranks high on the public’s list of complaints. If your business depends on word-of-mouth marketing, then you know how critical quality customer service is.
Coming in Fall 2008: Adventures in Attitude
Create a workplace dynamic that is shaped by the positive attitudes and perceptions of your employees.
Supervisory & Leadership Development
Management and Supervisory Skills Training
Improving the skills of your managers and supervisors is one of the greatest business investments you can make…
With proper training, your supervisors and managers will soon be overseeing a workplace that thrives on open communication, mutual respect, and trust. Participants will learn new skills, and have a chance to practice them in a comfortable environment. Employees at all levels will appreciate the change.
Overview of 2020 Insight Gold Survey Feedback
Uncover Your Organization’s Strengths and Weaknesses with Powerful Survey Feedback
What’s the Level of Employee Engagement in Your Organization?
The Gallop Organization has conducted ongoing research on employee engagement for over a decade. They have identified three types of employees: Engaged, Not Engaged, and Actively Disengaged. Not Engaged and Actively Disengaged employees drain your payroll, morale and productivity.

Testimonial
"My employees lover her! When Bonnie comes back to do a follow up with the staff, three months after her first training session, walking with her through the club my employees greeted her by name with huge smiles which made me smile. But what blew me away, was that she remembered their names….the look on their faces was priceless!"
Tracy Kaufman
Director of Catering, The Princeton Club of New York